Job Description
You want to be part of a multicultural team in a company which works alongside well-known brands?
You want to relocate to the beautiful capital of Portugal – Lisbon?
Then this could be the perfect opportunity for you to have your experience of a lifetime!
Your responsibilities and impact as Technical Support:
Provide support on customers by responding to inbound requests + document relevant case information
Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels
Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels
Ensure excellent customer satisfaction through responding in an appropriately and friendly manner
You will work in a multicultural environment alongside a diverse team
Skills, qualifications and interests you need to suc...
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