Job Description
Take Your Career to the Next Level
We're looking for a motivated Technical Customer Support Advisor to join our forward-thinking and energetic team If you're flexible, personable, and excel in dynamic settings, this role is perfect for you.
Role Overview:
As a Technical Customer Support Advisor, you'll connect with clients across multiple channels—phone, chat, email, and social media—to resolve account, technical, and financial inquiries. Your contributions will drive customer satisfaction and shape process improvements.
Key Responsibilities:
- Provide outstanding support through phone, live chat, email, and social media
- Assist with account setup, verification, login issues, financial queries, and technical challenges
- Act as a reliable advisor, especially to clients in the sports industry
- Address customer questions, concerns, and feedback promptly
- Build strong customer relationships through effective comm...
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