Duty Manager

We are seeking a highly skilled and Guest-focused Duty Manager to join our team . As a Duty Manager, you will play a crucial role in ensuring smooth daily operations, maintaining high service standards, and creating exceptional guest experiences in our hotel.

• Oversee and coordinate all aspects of hotel operations during assigned shifts
• Ensure exceptional guest service by addressing inquiries, resolving issues, and anticipating needs
• Manage and motivate team members to maintain high performance standards
• Handle guest complaints and concerns professionally and efficiently
• Coordinate with various departments to ensure seamless communication and service delivery
• Implement and enforce hotel policies, procedures, and safety regulations
• Manage check-in and check-out processes, ensuring a smooth and welcoming experience for guests
• Conduct regular inspections of public areas and guest rooms to maintai...