Duty Manager

The Metropole Hotel is looking for a Full Time Duty Manager to join the team on a full time basis.

Job title: Duty Manager

Reports to: Deputy General Manager/ General Manager

Your role is defined in terms of these values, as shown below:

COMMITMENT to the PASSIONATE PURSUIT OF PERFECTION:

Every team member is expected to strive for the 'Passionate Pursuit of Perfection' to ensure that the hotel guest's comfort and satisfaction is catered for in a friendly, helpful, efficient and personalised manner.

SCOPE OF WORK:

• To assist in the smooth and efficient running of the hotel ensuring standards and guest satisfaction are maintained always thus ensuring revenue is maximized.
• Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives.