Duty Manager

Salary

What you will be doing:

·Leading & Developing Teams– Manage, mentor, and support frontline colleagues, fostering and building an inclusive and respectful work environment where all team members are appreciated and recognised for themselves and what they bring to the table.

·Performance Management– Overseeing driver performance and implementing development plans to enhance individual and team productivity.

·Coaching & Training– Working with the training function to ensure all team members are equipped with the skills and knowledge needed to succeed.

·Employee Relations– Handling absence management, grievances, and disciplinary procedures in a fair and supportive manner.

·Collaboration & Communication– Fostering strong relationships between drivers, managers, and key stakeholders to create a seamless customer experience.

·Operational Leadership– Ensuring service reliability a...