Job Description

Job Description
Job Description:
Primary Purpose
To ensure a high quality, consistent and personalized experience for all our guests and coordination with all other departments of the resort thereby contributing to and supporting operations
Major skills and accountabilities of position (4-6 major accountabilities)
1. Should have proficiency in MS Office, Knowledge of electronic hotel reservation system and inventory management systems.
2. Should have Ability to focus attention on guest needs, remaining calm and courteous at all time.
3. Should able to lead team, ability to work independently, strong interpersonal and problem solving abilities.
4. Should be highly responsible and reliable. Should able to work cohesively with fellow colleagues as part of a team.
5. Should have excellent communication skills and knowledge of health and safety and security procedures.
Duties and Responsibilities
1. Should consistently offer professional, friendly and engagi...

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