Job Description
Are you ready to take your hospitality career to the next level? **At Holiday Inn & Suites Cairo Maadi, a proud GPTW Certified hotel** , we believe in creating unforgettable experiences for our guests and a vibrant workplace for our team. If you’re passionate about exceptional service and thrive in a dynamic environment, we want you to be our next Duty Manager!
**Your Day-to-Day**
+ Manage the day-to-day activities of the front office department consisting of reception, bellmen, doormen, valet, phone operators, guest relations and concierge, plan, schedule, and organize work to ensure proper coverage. Communicate and enforce policies and procedures.
+ Communicates performance expectations to employees in accordance with job descriptions for each position.
+ Monitoring and supporting progress toward IHG Rewards Club & Ambassador enrolments, IHG Guest Heartbeat, Colleague Heartbeat, Social Media reviews against departmental goals....
**Your Day-to-Day**
+ Manage the day-to-day activities of the front office department consisting of reception, bellmen, doormen, valet, phone operators, guest relations and concierge, plan, schedule, and organize work to ensure proper coverage. Communicate and enforce policies and procedures.
+ Communicates performance expectations to employees in accordance with job descriptions for each position.
+ Monitoring and supporting progress toward IHG Rewards Club & Ambassador enrolments, IHG Guest Heartbeat, Colleague Heartbeat, Social Media reviews against departmental goals....
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