Duty Manager

The NTU Office of Commercial and Auxiliary Services (OCAS) is responsible for the strategic planning, management, and marketing of commercial real estate, hospitality (including Nanyang Executive Centre) and auxiliary services (car parks and shuttle bus services) in NTU main campus and -north.

The Nanyang Executive Centre (NEC) is located at the NTU Main Campus. Currently undergoing refurbishment, the NEC features 150 guestrooms and aims to offer a premier venue for corporate training, retreats and private events.

We are looking for an experienced and service-oriented Duty Manager to take operational responsibility for the property during assigned shifts.  The role will serve as the senior on-site leader, ensuring the smooth functioning of all departments, delivering exceptional guest service, and managing any issues that arise. 

Key Responsibilities:

Guest services and relations

• Serve as the main point of contact for guest...