Job Description
SNOC (Security & Network Operations Centre) Agent
Your role will involve:
The SNOC Agent will work on a shift basis to provide continuous coverage of the SOC and to carry out the initial triage and resolution of Security-related events and incidents. This will be in line with agreed processes and procedures and will be supported by appropriate escalation paths.
Required Skills:
The role holder is self-sufficient and has recognized specialist skills supporting multiple products in order to maintain the availability and security of the service. The role holder also delivers medium complexity work packages as part of customer implementation projects and has the ability to understand complex situations and activities, communicating basic technical information to non-technical people. The role holder will be part of a shift rota that provides 24/7 cover for the Security Operations Centre.
Target Start Date: ASAP
Target End Date: 6 month...
Your role will involve:
The SNOC Agent will work on a shift basis to provide continuous coverage of the SOC and to carry out the initial triage and resolution of Security-related events and incidents. This will be in line with agreed processes and procedures and will be supported by appropriate escalation paths.
Required Skills:
The role holder is self-sufficient and has recognized specialist skills supporting multiple products in order to maintain the availability and security of the service. The role holder also delivers medium complexity work packages as part of customer implementation projects and has the ability to understand complex situations and activities, communicating basic technical information to non-technical people. The role holder will be part of a shift rota that provides 24/7 cover for the Security Operations Centre.
Target Start Date: ASAP
Target End Date: 6 month...
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