Job Description
Hiring: Dynamics 365 Solution Architect | Chennai & Hyderabad | Hybrid
We are looking for an experienced Dynamics 365 Solution Architect to lead the design of enterprise‑scale Customer Service solutions using D365, Power Platform, and Dataverse.
Location: Chennai / Hyderabad
Hybrid: 3 days onsite per week
What You’ll Do
- Architect end‑to‑end solutions on Dynamics 365 Customer Service
- Design scalable Dataverse models, security, and governance
- Lead integrations with contact center platforms (Omnichannel, Genesys, LiveVox, Five9, etc.)
- Enable voice/chat/email channel integration & CTI capabilities
- Drive solutions using D365 Insights, analytics, and Power BI
- Lead integration patterns using Power Automate, Azure, GCP, API Mgmt
- Guide ALM, best practices, and mentor development teams
What We’re Looking For
- 10–14 yrs overall experience, with 5+ yrs in leadership
- Deep expertise in D365 Customer ...
We are looking for an experienced Dynamics 365 Solution Architect to lead the design of enterprise‑scale Customer Service solutions using D365, Power Platform, and Dataverse.
Location: Chennai / Hyderabad
Hybrid: 3 days onsite per week
What You’ll Do
- Architect end‑to‑end solutions on Dynamics 365 Customer Service
- Design scalable Dataverse models, security, and governance
- Lead integrations with contact center platforms (Omnichannel, Genesys, LiveVox, Five9, etc.)
- Enable voice/chat/email channel integration & CTI capabilities
- Drive solutions using D365 Insights, analytics, and Power BI
- Lead integration patterns using Power Automate, Azure, GCP, API Mgmt
- Guide ALM, best practices, and mentor development teams
What We’re Looking For
- 10–14 yrs overall experience, with 5+ yrs in leadership
- Deep expertise in D365 Customer ...
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