Dynamic Customer Service Representative

Telephone Operator - Fixed-term contract

We are seeking a skilled and experienced telephone operator to join our team. The successful candidate will be responsible for handling incoming calls, providing information to clients, and collaborating with various social insurance services and institutions internally.

About the Role

• You will be the first point of contact with our clients, conducting telephone interviews in French, German, and Italian.


• You will analyze and handle or forward requests to the responsible team.


• Your strong communication skills will ensure that you provide accurate information to insured clients by phone about all aspects of our organization.

Requirements

• A federal certificate of proficiency (CFC) in commerce or an equivalent qualification is required. • You must be fluent in French and/or German, w...