Job Description
Order Management Associate Role
Fulfill a dynamic Order Management Representative position in our team, supporting Operations with expertise in Customer Service and Fulfillment. This is an exciting opportunity to join an industry leader as the primary point of contact for internal and external customers.
About the Job
This role requires you to oversee customer orders from submission through shipment, ensuring regulatory compliance, accuracy, and timely fulfillment while coordinating closely with customers, internal teams, and distributors. Your day-to-day responsibilities will include:
- Process all incoming orders daily and notify stakeholders of any blockers to fulfillment.
- Review and clean up pending orders.
- Owning all internal tickets related to pharmacy operations to ensure zero unresponded tickets at the end of every day.
- Daily follow-u...
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