Dynamics 365 CE Functional Analyst

• Dynamics 365 CE Functional Analyst
• 9 months initial contract with possible extension
• Adelaide Based Position

The Dynamics 365 CE Functional Analyst is responsible for configuring Microsoft Dynamics 365 Customer Engagement (CRM) and Power Platform components to deliver the project. This role focuses on implementing approved functional specifications through configuration and leveraging out-of-the-box features and low-code tools.

Responsibilities

• Configure Dynamics 365 CE and Power Platform components to deliver a compliant, efficient case management solution.
• Create workflows and processes using built-in Process Designer to automate actions.
• Ensure data migration and integration with other systems runs smoothly.
• Configure dashboards and reports using built-in tools and Power BI.
• Ensure solutions meet organisational standards and security compliance.
• Document configurations and ch...