Dynamics 365 Functional Architect

Overview

At Avanade, we see how the power of Microsoft Dynamics 365 transforms the way organizations serve their customers. By combining our deep Microsoft expertise, creative approach to innovation, and industry know-how, we help clients modernize their operations and unlock measurable business impact.

As a D365 Functional Architect (CRM), you’ll play a pivotal role in helping our clients across Canada modernize their service operations — particularly through D365 Field Service and its integration with ERP to create connected, data-driven experiences.

You’ll apply your expertise to design and implement CRM solutions across all phases of Avanade’s delivery lifecycle. Working closely with clients, you’ll define the vision, lead workshops, and guide our delivery teams in planning, building, testing, and optimizing Dynamics 365 solutions.

You bring a consultative mindset, deep CRM knowledge, and the ability to translate complex requirements into elegant...