Job Description

Responsibilities:

  • Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of D365 solutions. 
  • . Serves as the primary point of contact and subject matter expert for all CRM development related issues, concerns, and needs.
  • Expertise in Dynamics 365 Customer Engagement – Customer Service and Power Apps/Automate development.
  • Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.
  • Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
  • Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
  • Manage entity ownership; manage entity properties; understand system and custom ent...

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