Job Description
**DYNAMICS 365 - SUPPORT ENGINEER - Power Platforms**
**Location - Hybrid (Guadalajara, Mexico)**
**Fulltime**
**Overview**
This position will require you to deliver product support On-Call schedule.
**Responsibilities**
- Be part of a team and develop your skills as you solve complex technical issues in
Microsoft Dynamics 365 product group
- Deliver digital support experiences that create efficiency and value for our customers,
our people and Microsoft.
- Demonstrate customer obsession and commitment to customer success in all
interactions. Deeply understand our customers and deliver customer desired outcomes.
- Develop specialized expertise by supporting Microsoft Dynamics 365 for Operations.
- Document your knowledge and share it with others.
- Use tools for debugging and root cause analysis.
- Provide in-depth technical support for customer service delivery via telephone, written
correspondence, or electronic service regarding technic...
**Location - Hybrid (Guadalajara, Mexico)**
**Fulltime**
**Overview**
This position will require you to deliver product support On-Call schedule.
**Responsibilities**
- Be part of a team and develop your skills as you solve complex technical issues in
Microsoft Dynamics 365 product group
- Deliver digital support experiences that create efficiency and value for our customers,
our people and Microsoft.
- Demonstrate customer obsession and commitment to customer success in all
interactions. Deeply understand our customers and deliver customer desired outcomes.
- Develop specialized expertise by supporting Microsoft Dynamics 365 for Operations.
- Document your knowledge and share it with others.
- Use tools for debugging and root cause analysis.
- Provide in-depth technical support for customer service delivery via telephone, written
correspondence, or electronic service regarding technic...
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