Dynatrace Application Administrator

Description

DESCRIPTION

Join EPAM as a Dynatrace Application Administrator.

In this role, you'll maintain the Dynatrace Environment, build and configure new monitoring capabilities, and work closely with the Observability team.

If you have at least 4 years' experience working with development/Operations teams, hands-on experience with Dynatrace and Splunk, and are Dynatrace Certified, we'd love to hear from you.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Responsibilities

Maintain the Dynatrace Environment with Best Practices and Standards

Build and configure new monitoring capabilities utilizing the Dynatrace platform

Work on developing and innovating best practices and processes used for supporting the Dynatrace platform

Assist with building out the knowledge base and documentation related to the Dynatrace platform

Work directly with the client application development and ECC teams

Ensure utmost quality of the service is delivered

Be technically sound in admin and operational activities of Dynatrace Platform

Work with users and customers to document and strategize for process improvements

Requirements

At least 4 years' experience in working with development/Operations team

At least 4 years hands-on experience on Dynatrace, Splunk and good knowledge on any other monitoring tools

Experience in Dynatrace production administration, application team onboarding, Dashboard & report creation, problem and alert customization and automation

Good working knowledge in Dynatrace integration with tools like Servicenow

Good knowledge in alert monitoring, perform health checks, trouble-shooting issues, perform escalation, managing bridge calls, perform root cause analysis and document knowledge articles

Good understanding of SDLC, CI/CD, and building deployment pipelines on the cloud

Knowledge on Windows and Linux OS, infrastructure and platform management, networking, AWS, IT troubleshooting, automation, microservices, Advanced AI Ops implementation, and data analytical skills would be a value add

Understanding of the application and web security controls, TCP/IP concepts, firewalls, and database preferred

Experience in tools such as JIRA, Confluence, ServiceNow, Other monitoring tools etc

Flexible with working hours based on the service requirement

Excellent communication (written and spoken) skills

Dynatrace Certified Associate is required. Dynatrace Professional Certification is a plus

We Offer

Career plan and real growth opportunities

Unlimited access to LinkedIn learning solutions

International Mobility Plan within 25 countries

Constant training, mentoring, online corporate courses, eLearning and more

English classes with a certified teacher

Support for employees initiatives (Algorithms club, toastmasters, agile club and more)

Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)

Flexible work schedule and dress code

Collaborate in a multicultural environment and share best practices from around the globe

Hired directly by EPAM & % under payroll

Law benefits (IMSS, INFONAVIT, 25% vacation bonus)

Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)

13 % employee savings fund, capped to the law limit

Grocery coupons

30 days December bonus

Employee Stock Purchase Plan

12 vacations days plus 4 floating days

Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)

Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more

Monthly non-taxable amount for the electricity and internet bills