Job Description
POSITION SUMMARY
The candidate will be a Dynatrace support engineer responsible for providing technical support and ensuring the effective use of Dynatrace's monitoring and performance management platform. As a Dynatrace Support Engineer, you will provide technical support and troubleshooting expertise for our clients using the Dynatrace platform. Your role is crucial in helping customers maximize the value of Dynatrace's Application Performance Monitoring (APM) tool by resolving issues related to application performance, configuration, and deployment. The ideal candidate will be self-motivated and an innovative thinker with a strong focus on client relationships, quality of delivery and a continuous focus on improving existing processes, procedures and applications.
EXPERIENCE AND REQUIRED SKILL SETS
• Provide Tier 1 & 2 technical support: Respond to customer issues related to Dynatrace setup, configuration, performance monitoring, and reporting tools.
• Troubleshooting an...
The candidate will be a Dynatrace support engineer responsible for providing technical support and ensuring the effective use of Dynatrace's monitoring and performance management platform. As a Dynatrace Support Engineer, you will provide technical support and troubleshooting expertise for our clients using the Dynatrace platform. Your role is crucial in helping customers maximize the value of Dynatrace's Application Performance Monitoring (APM) tool by resolving issues related to application performance, configuration, and deployment. The ideal candidate will be self-motivated and an innovative thinker with a strong focus on client relationships, quality of delivery and a continuous focus on improving existing processes, procedures and applications.
EXPERIENCE AND REQUIRED SKILL SETS
• Provide Tier 1 & 2 technical support: Respond to customer issues related to Dynatrace setup, configuration, performance monitoring, and reporting tools.
• Troubleshooting an...
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