e-Banking Advisor - Brussels - M/F/X

As an e-Banking Advisor your responsibilities are:

• Provide expert support to clients on various e-banking services and platforms


• Assist customers in resolving issues related to online banking


• Guide clients through the process of accessing and managing their accounts online


• Ensure a high level of customer satisfaction by delivering clear and accurate information


• Identify opportunities to improve the user experience on e-banking platforms


• Maintain accurate records of client interactions and follow up when necessary


• Stay updated on the latest trends and developments in the financial services industry

A successful e-Banking Advisor should have:

• A Bachelor or Master degree in any field


• Very good command of French and Dutch. English is a plus


• Experience or interest in the financial services industry


• Excellent problem-solving ...