E-Commerce Account Manager

As an E-Commerce Account Manager at our leading FinTech company, you will play a pivotal role in driving our online sales strategies, managing merchant relationships, and optimizing our e-commerce platforms to enhance user engagement and revenue growth. You will collaborate with cross-functional teams to deliver exceptional service to our diverse clientele and ensure the success of their online transactions.
RESPONSIBILITIES

• Develop and implement e-commerce strategies to increase sales and market share.
• Manage relationships with key clients, ensuring their needs are met and exceeded.
• Analyze sales data to derive insights and inform strategies for performance improvement.
• Work closely with teams to enhance user experience and resolve issues.
• Identify opportunities for product upselling and cross-selling to maximize revenue.
• Monitor industry trends and competitor activities to adapt strategies accordingly.

REQUIREMENTS

• Fresh grads are very welcome to apply
• Bachelor's degree in Business, Marketing, or a related field.
• 2+ years of experience in e-commerce account management, preferably in the FinTech industry.
• Strong understanding of digital marketing principles and online sales strategies.
• Excellent communication and interpersonal skills with a client-centric approach.
• Ability to analyze data and make data-driven decisions effectively.