E-Commerce Executive

About the Role

We are looking for a creative and detail-oriented E-Commerce Executive to manage our end-to-end e-commerce backend operations while contributing to the creative development of our products. This role is ideal for someone who is passionate about art and craft, enjoys both operational work and creative design.

You will be responsible for managing online orders, inventory, customer enquiries, and product listings across multiple platforms, while also supporting product photography, visual content creation and original design/illustration for our in-house products.

Key Responsibilities

• Process and manage daily e-commerce orders across multiple platforms (e.g. Shopee and other marketplaces).
• Ensure accurate, timely order fulfilment and proper coordination with the warehouse and delivery team.
• Respond promptly and professionally to customer enquiries across all online channels.
• Handle customer concerns rela...