E-commerce Global Supply Chain Planning & Procurement Manager

About Living in a Bubble

Living in a Bubble is a fast-growing global e-commerce brand in the campervan and outdoor-living space, serving customers across Australia, the USA, Canada, and Germany.

As we scale our multi-region, multi-3PL network and expand our SKU range, we’re building a more robust planning and procurement “operating system” — including improved dashboards/KPIs, tighter cadence, and an upcoming unified Inventory Management System (IMS) to support global inventory accuracy and decision-making at scale.

To help lead this next stage, we’re hiring a E-commerce Global Supply Chain Planning & Procurement Manager to own inventory availability and working-capital efficiency across regions, run the weekly/monthly planning cadence, strengthen procurement governance, and drive continuous process improvement. You’ll partner closely with the CEO and lead day-to-day execution through our planning/procurement team, with room to scale the function as the business grows.

Role purpose

Own global inventory availability and working-capital efficiency by leading demand/supply planning cadence, procurement governance, dashboards/KPIs, and continuous process improvement across a multi-3PL, multi-country e-commerce network. Build a scalable operating system for planning and procurement.

Reports to: CEO

Direct report(s): 1 and growing (Procurement & Planning)

Future: role must be able to scale and manage additional planners/buyers as the business grows.

Business context (what you’ll manage)

• Channels: Shopify (2 countries), Amazon (1 countries), eBay (1 country)
• Stocking nodes: AU (2x 3PLs), US (Amazon FBA + US 3PL for Shopify + backup fulfillment from Amazon when needed)
• Products: ~150–200 SKUs (growing), bundles/kits, country-specific SKUs
• Suppliers: China; production ~30 days + ocean freight (AU 20–30d; US/CA 20–40d; DE 20–40d)
• Tools today: Inventory Planner (Sage) + Google Sheets + Shopify/Amazon + 3PL systems (ShipHero, MintSoft, and Skupreme)

Key responsibilities

1) Global planning cadence ownership

• Own the weekly planning rhythm (sales, stock, velocity, inbound ETAs) and ensure reorders/POs are executed on time.
• Implement and run a monthly global planning review (S&OP-lite) aligning inventory, cash, and launch plans across regions.
• Build and enforce decision rules and escalation thresholds (stockout risk, overstock risk, inbound delays).

2) Inventory policy, controls, and service level

• Define and maintain inventory policies: reorder points, safety stock logic, coverage targets, hero SKU rules, and exception handling.
• Drive achievement of service level targets (e.g., 95%+ in-stock on hero SKUs) while controlling working capital.

3) Procurement governance (execution via team)

• Oversee and approve PO decisions: quantities, MOQs, reorder points, timing, and transfers/expedite recommendations.
• Maintain a clean PO pipeline, ETA tracking, and inbound risk register; coordinate exceptions with freight forwarder.
• Support CEO-led supplier negotiations with analysis and recommendations; build supplier performance program (scorecards, OTIF, quality, lead time reliability).

4) People leadership (current + future scale)

• Manage and coach team member (planning/procurement execution), set weekly priorities, and ensure high-quality outputs.
• Build the function to scale: SOPs, templates, role clarity, training, and internal controls.

5) Dashboards, KPI management, and reporting

• Build and maintain dashboards that track: stock health, stockout rate, overstock rate, DOH, turns, forecast accuracy, inbound ETAs, supplier performance.
• Deliver a weekly executive summary to the CEO: risks, decisions required, and KPI trends.

6) Process improvement & systemization (explicit ownership)

• Own continuous improvement of the end-to-end planning and procurement process (demand signal → reorder → PO → production → freight → receiving → allocation).
• Identify bottlenecks, quantify impact, implement fixes, and standardize through SOPs, templates, controls, and dashboard-driven management.
• Reduce planning errors and cycle time while improving KPI outcomes.

7) Systems support (ERP/IMS)

You are the Primary User and Validator . While the CEO leads the technical implementation, you are responsible for testing workflows, validating data accuracy, and ensuring the system works for the daily operations team .

Success metrics (targets)

• Inventory turns: > 4/year (more than once per quarter)
• Overstock rate: < 10%
• Stockout rate: < 5%
• Average DOH: 60–90 days
• Forecast accuracy: 80–90%

30/60/90-day outcomes

First 30 days

• Map current state processes and data flows; publish target-state SOPs/templates.
• Establish KPI definitions + baseline; ship v1 dashboards and weekly exec reporting.
• Implement exception rules and escalation process; stabilize weekly cadence execution.

By day 60

• Inventory policy live (coverage targets, safety stock logic, hero SKU rules, reorder governance).
• Monthly global planning review cadence running consistently.
• Supplier scorecard v1 live; inbound risk register and ETA tracking standardized.

By day 90

• Demonstrable KPI trend improvements (especially stockouts and DOH stability).
• Deliver 3–5 implemented process improvements with measured impact (e.g., fewer exceptions, faster planning cycle, reduced excess, reduced stockout risk).
• ERP/IMS adoption readiness: workflow test results, data validation plan, and training approach for daily ops.

Hiring Process

Stage 1 - Application (Resume + Screening Questions)

Stage 2 - One Way Video interview + Personality Test

Stage 3 - Test Gorilla + Custom Assessment

Stage 4 - Interview with CEO

Requirements

Requirements (must-have)

• 5+ years in e-commerce or consumer goods supply chain planning/procurement.
• Proven ability to run planning cadence (weekly rhythm + monthly review) and drive accountability.
• Strong analytics: advanced Sheets/Excel, KPI definition, dashboard building, and decision-quality reporting.
• People leadership experience (managing a planner/buyer or similar).
• Comfort with China supplier lead times, MOQs, and ocean freight constraints.
• Clear written and verbal communication; strong escalation discipline.

Strongly preferred

• Amazon replenishment/FBA exposure and multi-channel e-commerce experience.
• Multi-warehouse / multi-3PL operations.
• Experience with Inventory Planner (Sage) and working alongside ERP/IMS implementations (as process owner/validator).
• Working knowledge of international logistics/compliance fundamentals (customs, documentation, labeling) in an e-commerce context; experience managing freight forwarders/3PL partners during delays/disruptions.

Benefits

• Competitive contractor compensation package
• Paid Leave and Paid Vacation+ biannual performance bonus
• Direct ownership of global planning cadence, inventory health KPIs, dashboards, and process improvement
• Join a fast-growing global brand in a booming outdoor category
• Work with a passionate international team and help shape the future of premium vanlife gear