Job Description
ECOMMERCE OPERATIONS MANAGER
Roles & Responsibilities
- Involved in campaign management, including planning of product promotion, product launches, product listing, campaign follow up etc.
- Managing a team of eCommerce specialists including web designers, graphic artists, SEO experts, copywriters, and programmers.
- Managing and growing an online store with multiple departments, including marketing, design, customer service, operations, fulfillment, and IT.
- Determining which products will be most successful based on competitor offerings and customer preferences.
- Managing all aspects of the company’s eCommerce business including inventory, shipping, customer service issues, and taxes.
- EDI or API integrations, new item setup, ongoing error handling & escalation to developer resources, etc.
- Assist to develop and implement demand generation plans to grow site revenue.
- Liaise with Designer Team ...
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