E-commerce Operations

Position: E-commerce Operations & Marketing Coordinator

Location: Mexico or Colombia

Working hours: Full Time - U.S. Mountain Time / Eastern Time

Overview

We are a small and growing e-commerce business that creates and ships curated packages for loved ones to send to residents in senior living communities. We're looking for an
E-commerce Operations & Marketing Coordinator
who combines
customer support + e-commerce marketing + hands-on execution
.

This person will work with a lean team (including a digital marketer and a VA) and must be able to
jump in quickly
, contribute ideas, and execute with minimal training. The role is ideal for someone with strong ownership who can operate independently while maintaining regular overlap with the team.

Main Responsibilities

Customer Support & Website Experience

• Be available to respond when customers reach out through the website and guide them in choosing the ri...