E-Commerce Operations Manager

DescriptionBell Nursery is seeking an experienced E-Commerce / Online Operations Manager to lead and scale our online and distribution operations. This role is responsible for ensuring efficient, accurate, and scalable order fulfillment across ecommerce channels while building strong operational processes to support growth. The position partners closely across Operations, Supply Chain, Logistics, IT, Finance, Marketing, and Customer Service to deliver operational excellence and best-in-class customer experience. This position is an on-site position, located at our Bridgeton, NJ facility. The ideal candidate would be bilingual in Spanish, but this is not a requirement. KEY RESPONSIBILITIESOperations•Own day-to-day operational performance of ecommerce and online sales channels.•Ensure operational readiness to support demand fluctuations, promotions, and growth initiatives.•Monitor and improve key performance metrics including order throughput, fulfillment SLAs, accuracy, shipping perfo...