E-Commerce Operations Optimization Specialist

E-Commerce Operations Optimization Specialist

A leading child safety brand seeks a seasoned professional to optimize its e-commerce operations. The ideal candidate will be responsible for enhancing customer satisfaction and driving operational efficiency.

Key Responsibilities:

• Craft effective strategies to improve the overall customer experience, including addressing queries and resolving issues in a timely manner.
• Promote seamless collaboration between the D2C team and other departments to achieve synchronized performance goals.