Job Description

We are looking for a highly organized, proactive, and data-driven Brand EC Ops Specialist/Manager to lead end-to-end brand e-commerce operations across Shopee, Lazada, and TikTok Shop.

You will manage the full campaign engine, pricing/merch strategy, livestream coordination, and daily store operations , ensuring smooth execution and continuous sales growth.

This role requires strong ownership, structured thinking, and the ability to work cross-functionally with marketing, merchandising, warehouse, livestream teams, and platform counterparts.

Key Responsibilities

Shop Operations

  • Execute listing creation and ensure accurate ERP binding.

  • Monitor warehouse stock and inventories and coordinate replenishment across channels.

  • Supervise CSR including chat broadcast, customer inquiry response quality, and SOPs.

  • Maintain account health across pla...

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