E-Commerce Operations Specialist

Responsibilities

• Process online orders accurately and ensure they are fulfilled on time.
• Maintain appropriate inventory levels by working with suppliers and warehouse teams to prevent shortages or excess stock.
• Collaborate with shipping partners and internal teams to ensure efficient shipping and delivery processes.
• Address customer inquiries and issues related to orders, shipping, and returns in a timely manner.
• Analyze sales data and operational metrics to identify trends and areas for improvement.
• Stay updated on best practices for online selling platforms and assist in optimizing product listings.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field (preferred).
• Experience in e-commerce operations or logistics (1-3 years).
• Proficiency in e-commerce platforms and order management systems.
• Experience with Marketplace Seller Cente...