Job Description
About the Role: We are seeking a proactive and enthusiastic Ecommerce Sales Consultant to drive the growth and success of our e-commerce division. In this role, you will be responsible for maintaining and boosting overall sales while providing top-notch customer service.
Key Responsibilities:
- Eyewear Consulting: Recommend and sell eyewear, lenses, and other optical products to clients, ensuring they receive the highest level of service, respect, and enthusiasm.
- Order Coordination : Work closely with relevant departments from the moment of order placement to final delivery, ensuring smooth and timely operations.
- Customer Communication : Keep clients informed about their order status, delivery, and shipment details, and provide any other necessary information.
- Problem Resolution: Act promptly to resolve any customer issues or complaints, striving to maximize satisfaction.
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