E-commerce Search Quality Analyst - ENG

Complete daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.

Work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.

Performing daily audits on internal systems, monitoring specialist's quality scores and providing analysis of errors and feedback to respective teams (R&D & Product Manager).

Monitoring project data, recording daily output and quality scores, preparing data analysis/report of projects as well as validating reports and data provided to stakeholders/partners.

Judging user search needs through various queries and tools, and sorting out the classification of requirements.

Analyze the difference between search-type results such as goods, videos, hashtags, or users and rate the quality of these results based on policies.

While...