E2E Service Assurance Manager AI-Driven Telco Operations

At Odido, we’re looking for an IT E2E Service Assurance Manager who thrives at the intersection of technology, telecom, and business—ensuring 24/7 performance and resilience of our critical systems, so millions of customers can stay connected without ever noticing what’s happening behind the scenes.

This is what you will do

At Odido, we’re on a mission to become the most customer-driven telco in the Netherlands—and the end-to-end performance of our IT systems is mission-critical to delivering on that promise.

As IT E2E Service Assurance Manager, you ensure the continuity, quality, and resilience of our IT applications and infrastructure. Imagine this: a high-traffic event is happening—thousands of customers are streaming, making calls, and using data-intensive applications simultaneously. Behind the scenes, your work ensures everything stays rock solid. You’ve automated key operational processes, implemented predictive monitoring, and built self-healing systems that pre...