Job Description

JOB DESCRIPTION

Req ID: 353890 

We are currently seeking a ECMS Support Engineer to join our team in Cyberjaya, Selangor (MY-10), Malaysia (MY).

Roles/Responsibilities

  • Responsible to provide BAU support for responsible for ensuring system availability and provide support for applications like ECMS / e-Statement.
  • Responsible to provide operational support and ensure SLA of system availability, online and batch deliverables.
  • Support diverse jurisdictions comprising of SG, MY, CN, International
  • Fine tune applications and systems for high performance and higher volume throughput
  • Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.
  • Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.
  • Respond on time to the queries raised by various business units.
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