Ecommerce Assistant

FMCG (Fast Moving Consumer Goods) Industry

Do you want to be part of a team that challenges the status quo?

Be an A-Player. Be the next DEGster !

We don’t want to just be a pit stop in your career.

We want you to have a meaningful journey with us.

Job Description

We are looking for a talented E-commerce Assistant who can communicate and interact directly with our customers through social media and e-commerce platforms. Your role is to build successful, long-term relationships with customers by delivering high-quality service that exceeds expectations.

Responsibilities

• Handle customer concerns on e-commerce and social media sites
• Process and track online orders, manage returns, and coordinate with other departments to ensure timely delivery
• Address and resolve customer queries promptly
• Recommend strategies to improve service quality, productivity, and cust...