eCommerce & Customer Experience Coordinator

eCommerce & Customer Experience Coordinator

This brand embraces the philosophy of ‘less is more’ creating timeless, refined designs that promote a sustainable future. They design styles which are made to last, prioritising ethical production and minimal environmental impact.

Role Overview

UMENCO is currently seeking a eCommerce & Customer Experience Coordinator for a contemporary womenswear brand who embrace the philosophy of ‘less is more’.

This role is central to shaping customer satisfaction, loyalty and long term relationships with the brands community while supporting the growth of the eCommerce platform. The eCommerce & Customer Experience Coordinator will act as a bridge between customers and the brand, combining care, attention to detail and operational excellence to ensure the brand consistently exceeds expectations.

This role will focus on elevating the customer experience across all channels. The successful talent will manage inquiri...