Job Description
Job Description
1. Order & Inventory Management
Monitor daily order flow across quick commerce, marketplaces, and other trade channels.
Coordinate with warehouse teams to ensure accurate order fulfillment and timely dispatch.
Identify, track, and resolve order discrepancies, delays, in delivery.
2. Logistics & Dispatch Coordination
Manage pick-ups and deliveries in coordination with logistics partners and channel teams.
Ensure dispatch accuracy, adherence to packaging standards, and SLA compliance.
Troubleshoot delivery-related issues and drive timely resolution.
3. Platform & Channel Operations
Appointment bookings and rescheduling across platforms.
Generate and manage ASN’s as per channel requirements.
4. Performance Tracking & Reporting
Track key metrics such as O2D, D2D, and overall delivery timelines, and identify improvement
opportunities.
Prepare and share periodic MIS and performance reports with management.
1. Order & Inventory Management
Monitor daily order flow across quick commerce, marketplaces, and other trade channels.
Coordinate with warehouse teams to ensure accurate order fulfillment and timely dispatch.
Identify, track, and resolve order discrepancies, delays, in delivery.
2. Logistics & Dispatch Coordination
Manage pick-ups and deliveries in coordination with logistics partners and channel teams.
Ensure dispatch accuracy, adherence to packaging standards, and SLA compliance.
Troubleshoot delivery-related issues and drive timely resolution.
3. Platform & Channel Operations
Appointment bookings and rescheduling across platforms.
Generate and manage ASN’s as per channel requirements.
4. Performance Tracking & Reporting
Track key metrics such as O2D, D2D, and overall delivery timelines, and identify improvement
opportunities.
Prepare and share periodic MIS and performance reports with management.
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