Ecommerce Head

Role Overview

The Head of E-Commerce will lead and grow the company’s online and quick commerce business. This senior role is responsible for driving online sales, improving profitability, and ensuring a smooth customer experience across all digital platforms. The person will set the overall e-commerce strategy, manage marketplace partnerships, and work closely with different teams to scale the business using data-driven decisions.

Roles and Responsibilities

• Develop and execute the overall E-Commerce and Quick Commerce growth strategy aligned with business objectives.
• Own online P&L, revenue targets, margins, and growth metrics across all digital channels.
• Manage and scale key platforms including Amazon, Flipkart, Blinkit, BigBasket, and other emerging Q-Com partners .
• Drive rapid expansion and optimization of quick commerce channels with a focus on speed, availability, and last-mile efficiency.
• Build, mentor, and lead a high-performing team of 7–8 channel managers handling different platforms.
• Collaborate closely with Marketing, Supply Chain, Finance, Product, and Operations to ensure seamless execution.
• Lead platform negotiations, commercials, visibility plans, promotions, and joint business plans.
• Leverage data and analytics to track performance, optimize assortment, pricing, promotions, and inventory planning.
• Improve customer experience through better content, availability, fulfillment SLAs, and post-purchase journeys.
• Drive process excellence, automation, and scalability across digital operations.
• Stay ahead of market trends, competitive landscape, and emerging e-commerce and q-commerce models.
• Ensure compliance with company policies, platform guidelines, and ethical standards.

Check Your Resume for Match

Upload your resume and our tool will compare it to the requirements for this job like recruiters do.