Job Description
Internship Overview
The Ecommerce & Logistics Support Intern will provide operational and administrative support to the ecommerce and logistics team. This internship is designed as a hands-on learning opportunity, allowing the intern to gain exposure to online retail operations, customer support workflows, and order fulfilment processes while assisting with daily execution.
Internship Objectives
Support smooth day-to-day ecommerce order operations
Gain practical exposure to customer service in an ecommerce environment
Assist in basic logistics coordination and order tracking
Learn structured documentation and escalation processes
Scope of Responsibilities
1. Ecommerce Operations Support
Assist with daily ecommerce order processing across platforms such as Shopify and marketplaces (e.g., Shopee, Lazada, Carousell)
Support basic order tasks including order checks, simple edits, cancellations, and exchanges under supervision
Help monitor order progress and...
The Ecommerce & Logistics Support Intern will provide operational and administrative support to the ecommerce and logistics team. This internship is designed as a hands-on learning opportunity, allowing the intern to gain exposure to online retail operations, customer support workflows, and order fulfilment processes while assisting with daily execution.
Internship Objectives
Support smooth day-to-day ecommerce order operations
Gain practical exposure to customer service in an ecommerce environment
Assist in basic logistics coordination and order tracking
Learn structured documentation and escalation processes
Scope of Responsibilities
1. Ecommerce Operations Support
Assist with daily ecommerce order processing across platforms such as Shopify and marketplaces (e.g., Shopee, Lazada, Carousell)
Support basic order tasks including order checks, simple edits, cancellations, and exchanges under supervision
Help monitor order progress and...
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