Job Description
Responsibilities
include:
Overseeing daily operations across Amazon, Shopify, TikTok and eBay, ensuring accurate listings, pricing, stock levels and platform compliance.Managing fulfilment, returns and customer issues.Monitoring sales, profitability and channel growth, using performance reports to drive improvements and maintain strong stock accuracy and forecasting.Owning the customer experience by overseeing customer service performance, improving the online journey, reducing checkout abandonment and maintaining excellent marketplace account health.Managing digital marketing partners across paid ads, social and email marketing.Keeping campaigns, website visuals and promotions up to date.Supporting product and category growth through new product ideas and catalogue optimisation, ensuring consistent content, branding and pricing across all channels.What we are looking for:
Proven experie...
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