Ecommerce Optimisation & Personalisation Specialist

We are seeking a passionate fashion enthusiast with a flair for e-commerce to join our team. In this role, you will collaborate with the e-commerce trading team to gather A/B testing requirements, always prioritizing the customer experience. You will use commercial insights and data analysis to inform your decisions. Additionally, you will oversee all content updates, ensuring that the customer journey is clear and accurate.

Key responsibilities: 

• Delivering optimisation & personalisation Initiatives across Office & Offspring websites and apps.


• Lead A/B testing campaigns, identify opportunities for innovation, and implement impactful changes using Bloomreach and other tools.


• Collaborate with the wider trade, buyers and CRM teams to ensure seamless execution.


• Enhancing Customer Experience: Support premiumisation efforts by optimizing CMS templates, briefing new features, and ensuring mobile and desktop jour...