ED, Client Onboarding Facilitation Group

Responsibilities
Strategic Leadership & Oversight
Lead the onboarding and client implementation team for corporate banking clients across Asia-Pacific, based out of Singapore.
Develop and drive the onboarding strategy, policies, and client engagement model in alignment with global and regional standards.
Maintain oversight of the client onboarding pipeline, ensuring timely, compliant, and client-friendly activation of services.
Client Engagement & Handholding
Serve as a senior client-facing escalation point throughout the onboarding journey.
Oversee proactive client handholding, especially during multi-product and multi-jurisdiction onboarding.
Partner with Global Transaction Banking Dept. & ensure proper client training, channel access (e.g., host-to-host, SWIFT Net, digital platforms), and readiness for go-live.
Cross-Functional Coordination
Orchestrate coordination across internal stakeholders: Relationship Managers (RMs), Product Teams, Legal, Complian...