Job Description

About the Role:

The Editorial Client Manager serves as the leader of a particular client group within the editorial services division as overseen by the Editorial Services Coordinator. The Editorial Client Manager also serves as a primary point of contact for both the client and employees working directly with that client. In addition to leadership responsibilities, the Editorial Client Manager will also fully or partially manage one or more journals.

How you will make an impact:

Internal Functions:

  • Monitors distribution of work/time in their client group(s) and identifies needs of the division (eg, coverage, capacity, organization, new hires) to take to the Editorial Services Coordinator if needed.
  • Works directly with the Editorial Service Coordinator to develop client teams and share employees effectively.
  • Identifies and addresses any problems with tasks/employees to ensure client satisfaction.
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