Educational Counselor

Key Responsibilities:

• Counsel students and parents regarding courses, programs, universities, and career options.
• Understand the student's academic background, interests, and goals to provide personalized guidance.
• Handle inbound inquiries via phone, email, or walk-ins, and follow up with potential leads.
• Provide complete information on admissions procedures, eligibility, fees, scholarships, and career prospects.
• Maintain up-to-date knowledge of various educational programs, certifications, and institutions.
• Support the admission process by assisting students in application form filling, documentation, and follow-ups.
• Build and maintain strong relationships with students and ensure high conversion rates.
• Collaborate with the marketing and academic teams for seminars, webinars, and promotional events.
• Maintain a student database and prepare regular reports on counseling activities and conversions.