Job Description
Job Description
Overview
The EFT Operations Representative is responsible for any duties within the EFT Department including data input, maintaining production reports, providing support to branch offices and customer inquiries by providing exceptional customer service.
Essential Functions
+ Assist Retail Offices and Customers with EFT questions and troubleshoot cardholder issues
+ Cultivate good work relationships with other departments
+ Provide excellent customer service and business unit support
+ Ensure total document and data integrity
+ Maintain knowledge of job specific debit card bank products and services
+ Input data into related bank systems, and into STAR Platform to order new debit cards or reissue exist debit cards
+ Perform debit card maintenance in the STAR platform per customer submitted requests through the branch or Customer Service
+ Maintain the integrity of related bank systems, production reports, an...
Overview
The EFT Operations Representative is responsible for any duties within the EFT Department including data input, maintaining production reports, providing support to branch offices and customer inquiries by providing exceptional customer service.
Essential Functions
+ Assist Retail Offices and Customers with EFT questions and troubleshoot cardholder issues
+ Cultivate good work relationships with other departments
+ Provide excellent customer service and business unit support
+ Ensure total document and data integrity
+ Maintain knowledge of job specific debit card bank products and services
+ Input data into related bank systems, and into STAR Platform to order new debit cards or reissue exist debit cards
+ Perform debit card maintenance in the STAR platform per customer submitted requests through the branch or Customer Service
+ Maintain the integrity of related bank systems, production reports, an...
Apply for this Position
Ready to join Northwest Bank? Click the button below to submit your application.
Submit Application