eHR Support Specialist

Job Description Job Description Grider Support Services, LLC is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. We are seeking a driven, forward-thinking eHR Support Specialist to join us and grow with us in a dynamic, high-impact role. If you’re an experienced healthcare IT professional eager to build toward leadership and shape the future of clinical technology, this is an exceptional opportunity. ???? Location: 30 N. Union Road Williamsville, NY | Based at corporate office with hybrid flexibility and requirement to visit area offices ???? Department: eHR & IT Analytics ???? Shift: Full-Time | Monday–Friday, 8:00 AM – 4:00 PM Job Duties Serve as the first point of contact for EHR-related support across the organization, delivering timely troubleshooting and resolution via help desk tickets, phone, or in-person assistance. Document and track support issues, escalating more complex technical concern...