Job Description
**Ejecutivo (a) Servicio a Clientes**:
- Sales and Sales Support
- Supports and initiates follow-up actions by contacting customers (first and second line) and inform them about products in order to contribute to the
realization of effective customer communication.
- (Re)negotiates contracts with customers for renewals regarding price, specifications and delivery within defined parameters and standards set by Sales, in
order to continue the relationships with customers meeting volume, quality and price requirements.
- Order processing and data management
- Handles incoming orders, in order to realize a timely and proper delivery of orders to customers. This includes monitoring, replenishing and entering order
data into automated system for further order processing, tracking of orders being processed, identifying (potential) problems and ensuring timely and correct
delivery of relevant information to the administration, purchasing and forwarding
- Updates p...
- Sales and Sales Support
- Supports and initiates follow-up actions by contacting customers (first and second line) and inform them about products in order to contribute to the
realization of effective customer communication.
- (Re)negotiates contracts with customers for renewals regarding price, specifications and delivery within defined parameters and standards set by Sales, in
order to continue the relationships with customers meeting volume, quality and price requirements.
- Order processing and data management
- Handles incoming orders, in order to realize a timely and proper delivery of orders to customers. This includes monitoring, replenishing and entering order
data into automated system for further order processing, tracking of orders being processed, identifying (potential) problems and ensuring timely and correct
delivery of relevant information to the administration, purchasing and forwarding
- Updates p...
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