Job Description
**Job Description:**
**Start on March 2nd with a new role with us!**
What you’ll do:
Utilizing appropriate sales techniques to encourage a good customer relationship and enhance the buying experience.
Applying customer relationship and/or sales techniques to recommend and/or sell a variety of AT&T products or services to meet customers' needs.
Provide customer service & billing support, solve any issue related with a customer´s account.
Adding new lines or services to accounts to help customer´s business grow
Uncover customer needs by building rapport, asking discovery questions, providing empathy statements, and restating the understanding of customer´s needs beyond just the resolution of the issue.
Find a personalized solution that fits each customer. Make a recommendation (rate plan, how to reduce data usage, promotion etc.). Use your resources to ensure complete resolution.
Products offered, Telephone ...
**Start on March 2nd with a new role with us!**
What you’ll do:
Utilizing appropriate sales techniques to encourage a good customer relationship and enhance the buying experience.
Applying customer relationship and/or sales techniques to recommend and/or sell a variety of AT&T products or services to meet customers' needs.
Provide customer service & billing support, solve any issue related with a customer´s account.
Adding new lines or services to accounts to help customer´s business grow
Uncover customer needs by building rapport, asking discovery questions, providing empathy statements, and restating the understanding of customer´s needs beyond just the resolution of the issue.
Find a personalized solution that fits each customer. Make a recommendation (rate plan, how to reduce data usage, promotion etc.). Use your resources to ensure complete resolution.
Products offered, Telephone ...
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