Job Description
**Creating Peace of Mind by Pioneering Safety and Security**
_At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world._
**Main activity and responsibility**
+ Review field tickets and critical failure cases reported by technical interface teams; conduct root-cause analysis and implement corrective actions.
+ Contribute to enhancing customer satisfaction by monitoring key performance indicators for the effectiveness and cost of sustaining operations.
+ Collaborate with Engineering Development to propose design changes, balancing long-term quality/reliability objectives with the cos...
_At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world._
**Main activity and responsibility**
+ Review field tickets and critical failure cases reported by technical interface teams; conduct root-cause analysis and implement corrective actions.
+ Contribute to enhancing customer satisfaction by monitoring key performance indicators for the effectiveness and cost of sustaining operations.
+ Collaborate with Engineering Development to propose design changes, balancing long-term quality/reliability objectives with the cos...
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