Job Description
The Senior Manager of Primary Patient Access is a strategic leader responsible for driving compliant, efficient, and high‑quality patient access operations. This role partners closely with the Director to shape policies, procedures, and the operational work plan while overseeing day‑to‑day performance, service standards, and continuous improvement initiatives. You’ll serve as a trusted advisor on audit, quality, and operational risk matters while leading change that strengthens outcomes for patients, providers, and partners.
**What you’ll do to make a difference:**
+ Provide strategic leadership and oversight for Primary Patient Access operations, ensuring alignment with business goals and regulatory standards
+ Own enterprise audit readiness and execution, including complex audits and regulatory inquiries
+ Lead research, root‑cause analysis, and issue resolution for complex operational challenges
+ Drive department‑wide change management initiatives, includ...
**What you’ll do to make a difference:**
+ Provide strategic leadership and oversight for Primary Patient Access operations, ensuring alignment with business goals and regulatory standards
+ Own enterprise audit readiness and execution, including complex audits and regulatory inquiries
+ Lead research, root‑cause analysis, and issue resolution for complex operational challenges
+ Drive department‑wide change management initiatives, includ...
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