Job Description
Job Requirements
About the Role
: Elite Banker-First Select**
Elite Banker-First Select in our Smart Banker department is responsible for deepening customer relationships and enhancing customer engagement through virtual channels. Based at a sales hub, the role focuses on driving product adoption, cross-selling banking solutions, and delivering superior customer service. The role holder will manage a mapped portfolio of customers, ensuring personalized interactions, increased product holdings, and improved customer satisfaction. This position plays a key role in achieving business growth and operational excellence through digital engagement.
Key Responsibilities
Primary Responsibilities
About the Role
: Elite Banker-First Select**
Elite Banker-First Select in our Smart Banker department is responsible for deepening customer relationships and enhancing customer engagement through virtual channels. Based at a sales hub, the role focuses on driving product adoption, cross-selling banking solutions, and delivering superior customer service. The role holder will manage a mapped portfolio of customers, ensuring personalized interactions, increased product holdings, and improved customer satisfaction. This position plays a key role in achieving business growth and operational excellence through digital engagement.
Key Responsibilities
Primary Responsibilities
- Deepen customer relationships to enhance overall relationship value.
- Conduct quality customer engagements over calls, following industry best practices.
- Drive mobile banking a...
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