Job Description

Job Requirements

Job Requirements

Role/ Job Title: Virtual Relationship Manager

Business: Retail Banking

Function/ Department: Retail Liabilities

Place of Work: Sales hub

Roles & Responsibilities

'-Responsible for deepening customer relationships to increase customer relationship value

  • Responsible for driving quality engagements over call with customers by following industry best practices

'- Responsible for increasing mobile banking adoption and drive initial login on Optimus app

'-CASA value build up and new client acquisition and increase in 'Product Holding Per Customer' within mapped portfolio

'- Responsible for cross-sell of pre-approved products such as Credit Card and other offers to increase products per customer

  • Ensure all customer profiling for mapped customers and presented with suitable b...

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